A Zomato delivery agent has become a social media sensation after a video emerged showing him braving knee-deep floodwaters to deliver an order during a heavy downpour in Gujarat. The dramatic 16-second clip, shared by X user Vikunj Shah, has gone viral, drawing widespread admiration and sparking calls for Zomato CEO Deepinder Goyal to reward the agent for his unwavering dedication.
In the video, the unidentified delivery agent can be seen navigating through a waterlogged street, determined to complete his delivery despite the challenging weather conditions. The scene has resonated with many online, highlighting the extraordinary lengths some workers go to ensure customer satisfaction.
Gujarat’s Saurashtra-Kachchh region has been grappling with torrential rain for over a week. The India Meteorological Department (IMD) has warned that the deep depression causing the downpour could intensify into a cyclonic storm, with landfall expected on Friday. This situation has made daily life perilous for many, particularly those who must work in the harsh conditions.
As the video gained traction, social media users expressed their admiration for the delivery agent. X user Neetu Khandelwal urged, “I request @deepigoyal to find this hardworking delivery person and appropriately reward him for his dedication and determination.” Many echoed similar sentiments, asking Zomato to acknowledge the resilience of its frontline workers, who often face extreme conditions.
Zomato responded to the viral video, acknowledging the perseverance of its delivery agents. The company highlighted the challenges faced by its workers, who often have to operate under severe weather conditions. However, the incident also ignited a broader debate. Several commenters questioned whether Zomato should allow orders in such extreme conditions, emphasizing that the safety of delivery personnel should be a priority.
The floods in Gujarat have already claimed 32 lives in just four days, according to recent reports. Over 32,000 people have been displaced, and around 1,200 individuals have been rescued from flood-affected areas, underscoring the severity of the situation and the urgent need for safety measures during such extreme weather events.
As the debate continues online, many hope that the spotlight on this incident will lead to greater appreciation and protections for delivery workers who risk their safety to serve others.
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